Enabling Life Cycle
Management
At Automation GT, we understand that the installation of an automated system is just the beginning of the product life cycle for our clients and we pride ourselves on being able to offer our customers excellent and timely customer support in all of their automation needs for the ongoing lives of their machines. Once a system is commissioned and operational, Automation GT offers support for the complete lifetime of all automated systems and equipment. From preventative maintenance to on-site support, we provide a comprehensive support service that aims to maximize our clients’ machine productivity, and ultimately, return-on-investment.
Customer Support Services Include
- Customer training and support, onsite operator training
- One-year warranty
Broad Portfolio of Services
Our Service Department partners with clients to ensure that they receive full and comprehensive support for any issues they may face. Our broad portfolio of support services range from custom machine spare parts to pre-negotiated custom service contracts. For more information, please contact service@automationgt.com or call (760) 481-7939.
Customer Support Services Include
- Extended warranty available
- Custom service contracts
- Onsite repairs and service
- Upgrades, retrofits, or product change modifications
- Preventative maintenance
- Inspection and testing
- Spare parts
Service Department Offers
- Assistance with operation and maintenance of any build-to-print custom machinery
- Assistance with software configuration and networking
- Retrofits and refurbishing for machines and systems purchased from us, as well as from other vendors
- Custom service contracts in cases where customers want specific features in their contracts
- Spare parts (custom machined, sub-assemblies, OEM parts, reverse engineering) available, whether or not the part or machine came from us, or is still in production
Our TESTIMONIALS
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Automation GT has highly talented designers that have experience with established nationally known automation companies. With Automation GT I know I get great equipment at a competitive price, great documentation that is accurate and detailed with everything I need to know.
Jason Engineering Manager, Medical Systems Company
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I would not hesitate to use Automation GT again for future projects. Their focus on building reliable, and long lasting machines combined with their depth of experience in design and engineering truly made a difference in the successful launch of our product.
Hank (VP Manufacturing)
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The team at Automation GT are great! They helped me through a complex and time constrained project with ease.
James (Life Science Professional)
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Strongly recommend this awesome Automation GT team, they have a can do attitude and get the job done.
Alex (Automation Engineer)